THEHYBRIDARCHITECT
Data Analyst · System Architect · Applied AI Researcher
Analytics without adoption is overhead.Intuition without mathematical modeling is guesswork.
I bridge empirical academic research (MILP optimization, NLP, Hybrid Recommenders) with production cloud engineering (GCP, BigQuery, Multi-Agent Systems). The core philosophy: build resilient, self-sustaining data products that eliminate operational friction and deliver verified enterprise ROI.
UNTANGLE THE MESS
Transforming 2.6M+ industrial IoT telemetry records, 6.7K unstructured customer reviews, and fragmented plant shift handovers into structured, solvable domain problems.
ARCHITECT THE ENGINE
Formulating Mixed-Integer Linear Programming (MILP space optimization), hybrid recommendation algorithms, and decentralized Google ADK multi-agent pipelines.
BUILD SOLUTIONS THAT DRIVE BUSINESS IMPACTS
Deploying direct-to-chat automated shift reporting, zero-token BigQuery streaming pipelines, and 30–50% time-to-insight reductions that run reliably without manual overhead.
TRAN DUONG THANH PHONG
Data Analyst · System Architect · Applied Researcher
Data Analyst with nearly 2 years of experience across manufacturing analytics, cloud-based data pipelines (GCP), and workflow automation. Proficient in SQL, Python, and modern BI platforms, with demonstrated success in translating complex operational requirements into actionable insights, interactive tracking dashboards, and AI-enabled digital solutions that eliminate manual overhead and accelerate data-driven decision-making.
ONE LIFECYCLE. THREE ROLES.
THE BUILDER
Architecting cloud data pipelines, AI agents (GCP, BigQuery, Vertex AI), and headless workflow automation that eliminate operational friction.
THE SCIENTIST
Formulating mathematical optimization models (MILP) and NLP research pipelines published in peer-reviewed academic conferences and journals.
THE ENABLER
Coordinating sprint backlogs, mentoring team members on pipelines, and leading plant-wide Data Literacy programs to foster self-service analytics.
WORK EXPERIENCE
Avery Dennison Vietnam
Data Analyst · Sep 2025 – Present
Analytics Pipelines
Team Members Trained
Time-to-Insight Reduction
AI & Agentic Systems Engineering
Architected and developed the production MDI Agent platform on GCP (Cloud Run, BigQuery, Vertex AI); designed multi-agent orchestration workflows and data pipelines, democratizing self-service analytics and cutting time-to-insight by 30–50%.
Data Analytics & Dashboarding
Extracted, cleaned, and analyzed large-scale operational data including SLA lead times and IoT machine telemetry (2.6M+ logs); built interactive dashboards to track station bottlenecks and communicate actionable insights with cross-functional stakeholders.
Workflow Automation & Integration
Designed and deployed automated workflows consolidating data across Excel, Google Sheets, and cloud storage using Python, Apps Script, and Cloud Run; engineered automated shift-end reporting pipelines delivered directly via Google Chat and email.
Technical Consultation & Team Coordination
Provided technical consultation to cross-functional stakeholders on digital solutions; served as Team Coordinator aligning project deliverables, mentoring team members on data pipelines, and facilitating plant-wide Data Literacy training.
Olam Vietnam Food Processing
Digital Analyst · Jun 2025 – Sep 2025
Plants Deployed
Saved / Week
Data Entry Errors
Connected Worker & Digitalization
Deployed the Poka Connected Worker platform across 3 manufacturing plants, digitizing standard operating procedures (SOPs) and boosting daily data collection and reporting efficiency by 40%.
Automated Reporting Pipelines
Built automated reporting workflows using Power Automate, Power BI, Forms, and VBA, delivering daily operational KPIs across Production, QA/QC, Maintenance, and HSE.
Digital Adoption & Consulting
Delivered digital adoption consulting and training across 15+ departments, standardizing operational workflows, saving 10+ hours/week, and reducing manual data entry errors by ~90%.
Bosch Vietnam (HCMC Plant)
Digital Transformation Intern · Jan 2025 – Jun 2025
Dashboards Built
Power App Maintained
Technical Docs & Adoption
BI & KPI Dashboarding
Developed and maintained 2 Power BI dashboards (SQL, DAX) to track operational KPIs and support data-driven decision-making across plant operations.
Low-Code Tool Maintenance
Maintained and supported 1 internal Power Apps tool (including TGA Apprentice management) with integrated Power Automate workflows.
User Enablement & Documentation
Authored standard technical documentation and conducted user onboarding sessions to ensure sustainable long-term adoption of digital tools.
KEY PROJECTS
MDI Agent — Manufacturing Data Intelligence Platform
Avery Dennison · Ongoing Production Development · 2025 – 2026
Plant operational data locked in disparate warehouse tables with slow manual shift reporting loops.
Time-to-insight reduction
Automated Chat Insights
Supermarket Space Allocation & Shelf Optimization System
Published · CIRES 2025 · 2024 – 2025
Intuition-based supermarket shelf allocation causing profit leakage and inventory stagnation.
+19.9% profitability gain (2403 vs 2004), +119.8% turnover rate (0.68 vs 0.31), 2.01× heuristic compute agility. Published at CIRES 2025.
The Navigator — Intelligent Career Path Recommender
Published · STDJE Journal · SR-ICYREB 2024 · 2023 – 2024
Students misaligned with industry skills, lack of personalized learning paths.
High-precision personalized curriculum recommendation (MAE: 0.1056, RMSE: 0.5866). Published in STDJE Journal & SR-ICYREB 2024 (2nd Prize UEL Young Scientist).
Mobile Banking Sentiment & Topic Analytics Engine (MyVIB)
Published · iCEBD 2025 · Graduation Thesis · 2024 – 2025
Unstructured customer app reviews unmonitored at scale.
Quantified user dissatisfaction (NPS: -19.9, CSAT: 42.5), isolating technical latency as primary churn driver. Published at iCEBD 2025 (Thesis Grade: 10/10).
PUBLICATIONS & SKILLS
Peer-Reviewed Publications
Profit-Driven Space Allocation in Supermarkets: Comparing MILP and Heuristic Models
Formulated a Mixed-Integer Linear Programming model combined with Balanced Clustering for store planograms, evaluating profitability (2,403.05 vs 2,004.33) and inventory turnover (0.68 vs 0.31) on AEON Mall Vietnam dataset.
A New Approach of Sentiment Analysis and Topic Modeling for User-Generated Content in Mobile Banking Applications
Built an automated NLP ETL pipeline applying fastText 5-tier sentiment classification and LDA topic modeling on 6,700+ reviews, quantifying customer satisfaction indexes (NPS: −19.9, CSAT: 42.5).
Recommendation System for Personalized Learning Paths in Career Development
Engineered a hybrid recommendation engine combining Collaborative Filtering and Content-Based Filtering across 7,000+ job-skill pairs for personalized career curriculum guidance.
Personalized Learning Paths Recommendation System with Collaborative Filtering and Content-Based Approaches
Formulated mathematical frameworks integrating KSA taxonomy and Bloom's Taxonomy for adaptive educational course module path generation (MAE: 0.1056, RMSE: 0.5866).
Formal Education
University of Economics and Law
VNU-HCMFocus: Business Data Analytics, Recommendation Systems, Applied Mathematical Modeling, and Information Systems Architecture.
Core Tech Capabilities
Honors & Academic Awards
- 2nd Prize: UEL Young Scientist Research Award (2023–2024)
- Semi-Finalist: Eureka National Scientific Research Award (2024)
- Academic Scholarship: Merit-based Scholarship (2021–2023)
- Best Poster Design: MIS Faculty UEL (2024)
Professional Certifications
- Google: Business Intelligence, Data Analytics & Project Management
- Saint Louis University: Data Visualization & Advanced Reporting
- English Proficiency:TOEIC L&R 885/990 · S&W 320/400